DANA HORNE REALTY
6920 Miramar Road, Suite 108
San Diego, CA 92121
Tel. (858) 566-3262
Fax (858) 566-3265

You may also email one of our Vacation Rental Managers

Anita Healy
anita@dhrealty.com

Mike Hill
mike@dhrealty.com

Rates & Availability		Frequently Asked Questions	Customer Comments
1) WHEN IS MY DEPOSIT DUE? REFUNDED? SECURITY DEPOSIT TERMS: $500 to $1000.00 The deposit is due upon confirmation. The deposit is refunded within one week of your departure following an inspection of the unit. PET DEPOSIT $250 2) WHEN IS THE RENT & TAX DUE? Due 60 days prior to your arrival (check or credit card). 3) WHAT IS YOUR REFUND POLICY? Cancellations 60+ days prior to Arrival - Refund of deposit and any Rent and Tax paid less $ 100 cancellation fee. Cancellations 60 days or less prior to Arrival - Your refund of any monies paid (Deposit/Rent/Tax) will be less $ 100 cancellation fee plus any reduction in rent rate needed for last minute bookings. 4) WHAT IS LOCATED NEARBY? MISSION BEACH LOCATIONS: FOOD STORES: Several convenient stores within walking distance of the units. There is a Ralph's grocery store located just a few miles north on Mission Blvd. RESTAURANTS/PUBS: Several within walking distance of the units. Delivery Service guides are located within the unit. TRAVEL TIME TO: Airport: 15 - 20 mins Downtown: 15 - 20 mins Sea World: 5 mins SD Zoo: 15 - 20 mins Lego Land: 45 mins Disney Land: 1 hour 30 mins Tijuana: 30 mins Stadium: 15 - 20 mins 5) WHAT DO WE NEED TO BRING? 1) Beach Towels / Chairs or Blankets - Towels/Linens provided are not to be removed from the unit. 2) Food - Please note: When stocking the fridge with warm products you must wait 24 hrs before the fridge recovers to proper temperature, DO NOT turn the temperature up as it will only delay the process. 6) WHAT DO WE NEED TO DO BEFORE WE DEPART? CLEANING / TRASH: 1) Unless otherwise noted, the cost of cleaning is included in your rent. Please remove food and trash from the unit. Start dish washers. Excessive cleaning due to sand etc. will result in an additional charge from your deposit. 2) Return keys to lock box location, be sure to leave garage remotes on counter ( if applicable). 7) WHERE DO WE PARK? 1) Please refer to your confirmation materials for parking information as applicable to your vacation unit selected. 2) You must observe the parking signs on the streets as well as honor the parking specified or not for your unit. Failure to do so may very well result in either a ticket or your vehicle being towed. 8) ARE THERE ANY OTHER RULES OR TERMS THAT I SHOULD BE AWARE OF? 1) YOU WILL FORFEIT YOUR DEPOSIT FOR ANY OF THE FOLLOWING REASONS: * FAILURE TO DEPART BY 10:00 AM * ADDITIONAL GUESTS EXCEEDING YOUR CONFIRMED NUMBER * UNAUTHORIZED PETS 2) NO LOUD MUSIC OR DISTURBANCES AFTER 10PM - PLEASE RESPECT YOUR NEIGHBORS. 3) WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY ILLEGAL BEHAVIOR ON YOUR PART - VIOLATORS WILL BE FORCED TO LEAVE AND FORFEIT ALL RENT/TAX AND DEPOSITS PAID. 4) NO CLOTHING, TOWELS, ETC SHALL BE HUNG ON BALCONIES. 5) NO BIKES OR BEACH EQUIPMENT IN HALLS OR UNITS. 6) NO CHARCOAL BARBECUES ON DECKS. 7) PLEASE RETURN FURNITURE IN PROPER PLACE, DISHES CLEANED AND PUT AWAY, TRASH TAKEN OUT OR YOU MAY BE CHARGED ADDITIONAL FEES. 8) YOU WILL BE CHARGED FOR MISSING ITEMS AND ANY DAMAGE YOU CAUSE. IF THE AMOUNT EXCEEDS YOUR DEPOSIT YOU WILL BE BILLED FOR THE DIFFERENCE. IN THE EVENT OF ANY DISPUTE AMONG THE PARTIES (GUESTS, OWNERS OR DANA HORNE REALTY) THE MATTER WILL BE RESOLVED IN SMALL CLAIMS COURT. 9) NO USE OF ON-SITE WASHERS/DRYERS AFTER 10 PM. 10) NO LITTERING OF COMMON AREAS. 11) NO SMOKING ALLOWED IN THE UNITS.

 

 

Home  |  About DH Realty  |  Vacation Rentals